Welcome Providers!

Already Submitted a Case and have a Case ID? Check Status!

Did you already submit a pre-certification request for our plan members for items such as inpatient, out-patient, diagnostic testing? Please check the status here!

Check Case Status Now!
Provider case status review
Before You Look Up

Have your Case ID ready.

No Login Required

Case status lookups are open to providers. You only need the Case ID issued when the pre-certification request was submitted.

Lost Your Case ID?

For PreCertification & Eligibility Details Call: 844-580-2474. Our team can locate the case with the member and service details.

Need to Submit a New Case?

Submit a pre-certification request for items such as inpatient, out-patient, and diagnostic testing. No login required.

Have Questions?

Our customer service team is here to help at

877-224-8061.
Call Support Member Login